Frequently Asked Questions

Formats you can send:

We are able to transfer photos measuring from 2” x 2” to 8” x 12”.

What you will receive:

You will receive digitized memories in your Google Photos account, plus any output(s) you ordered and your original media.

DVD features:

Slideshow movie of your images in the sequence requested (each image will be displayed for 7 seconds)
DVD chapters created at natural scene breaks
DVD case with thumbnail images of each chapter
Title and theme (if selected)
3 music video trailers (1 minute each)
12-megapixel JPEG image files of each photo, ready to print or share

USB features:

For information regarding the pricing for Photo Transfers and the rest of our services, please refer to our Custom Order Price List.

If you would like your photos to appear in a particular order:

Group your photos into bundles of 50.
Number each individual photo, so that a clear sequence is provided.
Secure each bundle of 50 photos with a rubber band based on their numerical sequence.
Place each bundle of 50 photos in an envelope or bag.

If you do not have a preferred sequence:

Your original media and containers will be returned with your completed order.

Note: Movie film will be cleaned and spliced onto new 7-inch plastic reels. Your original reels will be returned empty.

Video