Frequently Asked Questions

What Slide formats can I send, and what can I get back?

Formats you can send:

We are able to process the following slide formats: 35 mm, Super 35 mm, 35 mm Half Frame, 110, 126, 127, 127 Superslide, and 120/220 Medium; slides must be in plastic or cardboard mounts.

What you will receive:

You will receive digitized memories in your Google Photos account, plus any output(s) you ordered and your original media.

DVD features:

Slideshow movie of your images in the sequence requested (each image will be displayed for 7 seconds)
DVD chapters created at natural scene breaks
DVD case with thumbnail images of each chapter
Title and theme (if selected)

3 music video trailers (1 minute each)
12-megapixel JPEG image files of each 35 mm slide (smaller slide formats may be scanned at lower megapixels)

USB features:

12-megapixel JPEG image files of each 35 mm slide (smaller slide formats may be scanned at lower megapixels)

What is the cost to transfer my slides?

For information regarding the pricing for Slide Transfers and the rest of our services, please refer to our Custom Order Price List.

How do I prepare my slides for processing?

If you would like your slides to appear in a particular order:

Sort your slides in preferred viewing order.
Group your slides into bundles of 50 and secure with rubber bands.
Place each bundle of 50 slides in an envelope or bag.
Number each envelope or bag in numeric order.

If you do not have a preferred sequence:

Group your slides into bundles of 50 and secure with rubber bands.
Place each bundle of 50 slides in an envelope or bag.

Will my original items be returned?

Your original media and containers will be returned with your completed order.

Note: Movie film will be cleaned and spliced onto new 7-inch plastic reels. Your original reels will be returned empty.

Video

Film

Photo

Digital Media

Slides

Contact Us