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A blog by CaptureTM - the most trusted memory keeper

April 03, 2023

Can you process my videotape if it is damaged?

Written by Camhoa Chau

If your videotape case is damaged, it must be repaired in order to process the tape. We will automatically repair your case as part of our process; there is no charge for this service. If your videotape ribbon is damaged, it will also require repair before processing. If repair involves removing any portion of your footage, we will contact you for approval prior to repair. 

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